Privacy Policy

Privacy Policy for The DesignR Vault

Effective Date: Dec 28, 2025

Introduction

This Privacy Policy explains how The DesignR Vault (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit our website, interact with us, or purchase our products. By using our website or providing your personal information, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use our website or services.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, billing and shipping address, phone number, and account login details.

• Order and Payment Information: Products purchased, order history, and limited payment-related details such as transaction IDs and payment method type. Full payment card details are processed by our third-party payment processors and are not stored by us.

• Technical and Usage Data: IP address, browser type, device information, operating system, referring URLs, pages visited, time and date of visits, and other usage information collected through cookies and similar technologies.

• Communication Data: Information you provide when you contact us, including emails, messages through contact forms, social media messages, and customer service interactions.

• Marketing and Preference Data: Your preferences for receiving marketing communications, and information about how you interact with our emails and promotional messages.

How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including payment processing, shipping, returns, and exchanges.

• To create and manage your account with The DesignR Vault.

• To communicate with you about your orders, account, customer support requests, and important updates.

• To send you promotional emails, newsletters, special offers, and other marketing communications, if you have opted in or where permitted by law.

• To personalize your experience on our website, including product recommendations and saved preferences.

• To improve and maintain our website, products, and services, and to analyze usage and performance.

• To prevent fraud, protect the security of our website, and enforce our terms and policies.

• To comply with legal obligations and respond to lawful requests from authorities.

Legal Bases for Processing (If You Are in the EEA/UK)

Where applicable (such as in the European Economic Area or the United Kingdom), we process your personal data under the following legal bases:

• Performance of a Contract: When processing is necessary to fulfill your orders or provide requested services.

• Legitimate Interests: To improve our services, prevent fraud, and conduct marketing activities (where these interests are not overridden by your rights).

• Consent: When you have given clear consent for specific processing, such as receiving marketing emails or the use of certain cookies.

• Legal Obligations: When processing is required to comply with applicable laws or regulations.

How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping carriers, email service providers, IT and hosting providers, analytics providers, and marketing platforms). These providers only receive the information necessary to perform their services for us.

• Business and Legal Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction.

• Legal and Safety: When required by law or in response to valid legal requests, court orders, or government regulations, or to protect our rights, property, or safety, or that of our customers or others.

• With Your Consent: In any other situation where you have given your consent for information to be shared.

We do not sell your personal information for money. If applicable law defines “sale” or “sharing” in a broader way (such as under certain U.S. state laws), we will handle such practices in accordance with those laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core website features such as shopping cart, account login, and checkout.

• Remember your preferences and improve your browsing experience.

• Analyze traffic and usage patterns to improve our website and services.

• Support marketing and advertising efforts (where allowed), including showing relevant ads based on your interests.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some features and functionality of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Order and transaction records: kept for as long as required by tax, accounting, or other legal obligations.

• Account information: kept while your account is active and for a reasonable period afterward, or as required by law.

• Marketing information: kept until you opt out or until it is no longer needed for the purpose for which it was collected.

When we no longer need your information, we will securely delete or anonymize it, subject to any legal requirements to retain it.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures may include encryption, access controls, and secure hosting environments. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Depending on your location and where our service providers are located, your information may be transferred to and processed in countries outside your country of residence. These countries may have different data protection laws than your country. Where required, we take steps to ensure that appropriate safeguards are in place to protect your information in connection with such transfers.

Your Rights and Choices

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.

• Right to Correction: Request that we correct or update inaccurate or incomplete information.

• Right to Deletion: Request that we delete your personal information, subject to legal and contractual obligations.

• Right to Restrict Processing: Request that we limit how we use your information in certain circumstances.

• Right to Object: Object to our processing of your information for certain purposes, including direct marketing.

• Right to Data Portability: Request that we provide your information in a structured, commonly used, and machine-readable format, where applicable.

• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details below. We may need to verify your identity before responding to your request.

Marketing Communications

You can opt out of marketing emails at any time by:

• Clicking the “unsubscribe” link in any marketing email from us, or

• Contacting us at the email address listed below.

Even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders, account, or our ongoing business relationship.

Children’s Privacy

Our website and products are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information. If you believe a child has provided us with personal information, please contact us.

Additional Information for California Residents (If Applicable)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) or similar laws, such as:

• The right to know the categories and specific pieces of personal information we collect, use, disclose, or “sell” or “share” (as defined by applicable law).

• The right to request deletion of your personal information, subject to certain exceptions.

• The right to correct inaccurate personal information.

• The right to opt out of any “sale” or “sharing” of your personal information, if applicable.

• The right not to receive discriminatory treatment for exercising your privacy rights.

To submit a request under California law, please contact us using the information below and indicate that you are a California resident making a privacy rights request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the “Effective Date” at the top of this Policy. Your continued use of our website or services after any changes become effective means you accept the updated Policy.

Contact Us If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

The DesignR Vault
Email: thedesignrvault@gmail.com
Address: San Jose, ca 95125
Phone: (669)-319-9607

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